Anil Dash of Expert Labs hits on a theme that has been bubbling more and more to the surface of late: how do agencies go beyond using social channels to simply push information and instead actually engage and listen to citizens?
@svenburg
The real Gov 2.0 challenge? Listening
- By Steve Lunceford
- March 12th, 2010
- Posted in: Federal Government, Gov 2.0, Open Government, Video
